Arc Customer Success.

Streamlining the fax experience on Webex Calling.

Arc Excess & Surplus LLC is an insurance company specializing in property, casualty, and liability insurance products. When they migrated to Webex Calling, they realized it was a good opportunity to update the fax system for two reason: 

• The existing solution wasn't compatible with the new platform.
• It was always difficult to update settings, like changing users: it required opening long and tricky support cases.

Imagicle Digital Fax provided not only a native integration (the only one in the market able to do that), but also a simplification of overall operations. Discover all the benefits in this short document.