With the high number of calls a company handles, it’s not easy to keep everything under control.
How much do you spend on calls every month? Are you in line with the telephone budget? Which department spends the most?
The answer to those questions is Imagicle Call Analytics, your all-in-one tool to monitor and analyze your calls, allocate costs, check resources’ adoption, run reports, and make data-driven decisions.
Accesible from Webex and Microsoft Teams as well, Call Analytics grants a unified user experience, hyper flexibility, and constant control of telephone costs and usage to understand if you need more or less devices, more or less budget, and so on.
It’s your best friend for resource and cost optimization.
Find out more about it today.