Guide for Proactive Support, available with the new ImagicleCare Gold and Platinum contracts.
Proactive Support is one of the value-added services coming with the new Imagicle Cloud connection. It is specifically designed to provide a continuous health-check of the Imagicle UC Suite thanks to a secure dedicated data channel connected to the Imagicle Cloud, providing prompt notifications for inefficiencies, application performance degradations and errors.
Download the guide to discover all the benefits of Proactive Support, how it works, what customers should expect, and all the requirements needed.